Purpose of the Role
Promoting UAE as a prepared holiday’s destination for the customers, handling leisure-related tasks to ensure company profitability and achieving targets.
Essential Duties and Responsibilities
- Evaluate existing business procedures and recommend improvements.
- Generate sales in Group Travel, FIT Hotel and visa from overseas.
- Organize regular meetings with management to discuss about market trends, business updates, and opportunities for growth.
- To update daily & weekly Inbound package sales report
- Be a UAE Destination Specialist and be up to date with city highlights, local events, destination details that will enhance the value proposition of the inbound traveler to Dubai/UAE.
- Plan trips and itineraries that will enhance customer experience and allow the Holiday proposition to be engaging and saleable.
- Be technologically astute in formulating the costing of the destination packages.
- Develop industry partnership and vendor relations with all inbound related services.
- Assist in contracting and identify preferred vendors for all the ground services.
- Perform market search to study consumer behavior, last trends and competitors’ activities.
- To participate in trade expos/exhibitions/brochure launches or any other promotional event conducted by the tourism board.
- To use only company-approved suppliers/vendors.
- Supervise and guide the inbound team to maximize revenue.
- Evaluate employee performance and develop the individual development plan.
- To continuously source and service new business from existing and new market.
- To oversee and manage the operational activities to support and provide an efficient service delivery for customers.
- To understand the regulatory and compliance issues in relation to inbound activities in UAE
- Any other accountabilities extended by the management in Al Rais Group.
Skills/Qualifications
Bachelor degree/Diploma/Certification in Travel & Tourism
Minimum of five years’ experience in the inbound fields
Computer literate in MS Office & Windows& booking system
Planning, organizing, strategic thinking, and analytical skills