Overview

We will take all reasonable measures to ensure information you transmit to us using the website will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant that unauthorized access to that information can never happen. We will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.

Use of Personal Information

Personal information that visitors submit to our website is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
As part of subscribing with us, we collect personal information about you in order for you to take full advantage of our services.
Subscription is completely optional. Subscription may include submitting your name, email address, address and telephone numbers on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

Advance Passenger Information (API)

For passengers landing in certain countries, we are required to provide details of the itinerary and booking details in our Passenger Name Record (PNR) system to border control, customs and law enforcement officers at ports of entry and exit on your itinerary. This information is referred to as Advanced Passenger Information (API).
As required and permitted by local and applicable laws, we shall share API with relevant authorities. If you do not provide this information we may not be able to provide travel and may not be able to provide a refund or re-booking.

Information Access

We will strive to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the vendors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Before disclosing your personal information on our website or any other website, please ensure to examine the terms and conditions of using the website and its privacy statement.

Credit/Debit Card Details

Card details are never stored on our system. For your security all card details are charged against your booking. You retain control of your booking and can decide to store it for future bookings or delete it from the system.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.
However, no data transmission over the Internet can be guaranteed to be totally secure. We will strive to take all reasonable steps to protect the personal information you may transmit to us. We will also make our best efforts to ensure its security on our systems.
Our employees and the vendors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

Disclosure

Personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. We may disclose your personal information to those third parties in order to meet your request for goods or services.

IP Address

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.

Cookies

We use cookies to provide you with a better experience and a more secure website.
We use functional cookies to remember your preferences and to help you to use our website and apps efficiently and effectively. It can remember your previous search criteria. Also to remember your registration information so that you don’t have to retype your login credentials each time you visit our website. Passwords will always be encrypted.
This means we can find out what works and what doesn't, optimize and improve our website, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant.